Privacy Policy

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Property address

• Project details

• Photos or documents submitted for estimate requests

• Any additional information you choose to provide through our contact forms or communications

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Time spent on our website

• Referring website

• General geographic location

• Cookies and similar tracking technologies

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How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and customer inquiries.

• Schedule appointments and consultations.

• Prepare and deliver painting estimates.

• Communicate regarding projects and customer service.

• Improve our website and user experience.

• Monitor website performance and security.

• Analyze website traffic and visitor behavior.

• Comply with applicable legal obligations.

• Protect against fraud or unauthorized activity.

We will only use your information for legitimate business purposes and in accordance with applicable law.

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Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

• Remember website preferences.

• Measure website traffic.

• Improve website performance.

• Analyze visitor interactions.

• Enhance security.

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

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Analytics and Third-Party Services

We may use trusted third-party services to operate and improve our website, including services provided by:

• Wix

• Google Analytics

• Google Maps

• Google Business Profile

• Meta (Facebook and Instagram)

These providers may collect information in accordance with their own privacy policies. We encourage you to review those policies if you would like additional information about how your data is handled.

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Sharing Your Information

CrossBrush Painting does not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Provide requested services.

• Work with trusted service providers that assist in operating our business.

• Comply with legal obligations.

• Protect our legal rights or the safety of our customers and the public.

Any service providers receiving information are expected to safeguard that information appropriately.

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Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmitting data over the internet or storing electronic information can be guaranteed to be completely secure.

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Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide our services.

• Maintain business records.

• Comply with legal, tax, accounting, or regulatory requirements.

• Resolve disputes and enforce our agreements.

When information is no longer needed, we will securely delete or anonymize it when practical.

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Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your information, subject to applicable legal obligations.

• Request that we limit certain uses of your information.

• Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

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Children's Privacy

Our website is intended for individuals who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child without appropriate consent, we will promptly remove that information.

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External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or website functionality.

Any updates will be posted on this page along with a revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

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Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

CrossBrush Painting

Helena, Alabama

Phone: (205) 567-3132

Email: brian.puckett@att.net

Website: https://crossbrushpainting.com

We appreciate your trust and are committed to protecting your privacy while providing exceptional residential and commercial painting services throughout the Birmingham metropolitan area.